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Utilizing Business Intelligence in Problem-Solving and Decision-Making

Utilizing Business Intelligence in Problem-Solving and Decision-Making

$5200.00

"The role of business intelligence in problem-solving and decision-making"


🔰 Course Introduction:

In the fast-paced, data-driven business world, making effective, analysis-based decisions has become a strategic necessity. This course aims to enable participants to understand the concepts of Business Intelligence (BI) and apply them effectively in problem-solving and making smart, data-driven decisions.


🎯 Course Objectives:

  1. Introducing participants to the concepts of business intelligence and its role in improving processes.

  2. Distinguishing between types of decisions and stages of decision-making.

  3. Learn how to use BI tools and techniques in data analysis.

  4. Developing analytical thinking and problem-solving skills.

  5. Implementation of practical applications to support institutional decision-making.


👥 Target audience:

  • Executive directors and team leaders.

  • Business analysts and information systems specialists.

  • Decision-makers in institutions.

  • Employees aspiring to understand data analysis and its support for decision-making.


🧠 Learning method:

  • Interactive lectures.

  • Analytical workshops.

  • Practical applications of BI tools (such as Power BI or Tableau).

  • Real case studies.

  • Group discussions and individual training.


📅 Course plan – 5 days:

Day One: Introduction to Business Intelligence and Decision-Making

  • What is business intelligence? And why is it important?

  • The decision-making life cycle in organizations.

  • Examples of BI applications in different environments.

  • Exercise: Analyzing a business problem scenario without BI.

Day Two: Business Intelligence Tools and Techniques

  • Introduction to the most popular BI tools (Power BI, Tableau, Qlik).

  • Data sources and their types (structured and unstructured).

  • Creating interactive dashboards.

  • Practical application: Designing a simple dashboard.

Day Three: Data Analysis for Problem Solving

  • Steps for problem analysis using data.

  • Analysis tools such as: SWOT, Root Cause Analysis, Fishbone.

  • The connection between KPIs and performance indicators.

  • Case Study: The Problem of Declining Sales and Analysis of the Causes.

Day Four: Decision support through BI

  • Decision-making models: Rational, Intuitive, Data-driven.

  • How do dashboards contribute to improving decisions?

  • Decision-making simulation using BI.

  • Exercise: Comparison between decisions with and without BI.

Day Five: Practical Project and Conclusion

  • Complete practical project: From problem to decision using BI.

  • Presentation of projects and discussion.

  • Feedback and summarizing concepts.

  • Final evaluation and participation certificates.


🏁 End of the course:

By the end of the course, participants will be able to:

  • Understanding the role of business intelligence in the context of modern business.

  • Using analytical tools to support decision-making.

  • Transforming data into effective strategic decisions.

  • Providing practical solutions to institutional problems using BI.