Certificate in Simplifying Work Processes and Procedures

Course duration: 5 days

Course objectives:

1. Understanding the basics of process and procedure simplification:
   Defining the basic concepts related to the analysis and simplification of processes and procedures within institutions.

2. Analysis of current operations:
   How to analyze processes and identify weaknesses or complexities.

3. Improving operational efficiency:
   Learning tools and techniques to improve processes and procedures with the aim of reducing time and effort and increasing effectiveness.

4. Developing design and restructuring skills:
   Equipping participants with the ability to design new work procedures that meet the needs of the organization.

5. Practical application:
   Providing real-life examples and case studies to apply concepts and methods in the workplace.

Target audience:

• Employees and officials responsible for operations and procedures:
  Employees of the operational and executive departments.

• Quality and Performance Improvement Managers:
  Those interested in improving institutional performance and ensuring quality.

• Administrative leadership:
  Managers and team leaders who wish to improve productivity.

• Those interested in institutional development:
  Individuals interested in acquiring knowledge and skills in process improvement.

Learning method:

1. Interactive lectures:
   Presenting basic concepts and theories in a simplified and comprehensive manner.

2. Practical workshops:
   Practical sessions for process analysis and simplified procedure design.

3. Real-world case studies:
   Presentation and discussion of examples from real institutions applying process simplification concepts.

4. Group discussions:
   Exchanging ideas and experiences among participants to broaden their horizons.

5. Continuous testing and assessment:
   Applying short exercises and tests to ensure participants grasp the concepts.

6. Final project:
   Preparing a plan to simplify a process or practical procedure specific to the participants' institution and presenting it on the final day.

Daily topics:

The first day:

• Introduction to streamlining processes and procedures.

• The importance of simplification in enhancing institutional efficiency.

  
  The second day:

• Tools and methods for process analysis.

• Workshop: Identifying Problems and Challenges.

The third day:

• Principles of Business Process Reengineering.

• Automation technologies and waste reduction.

The fourth day:

• How to manage organizational change while streamlining processes.

• Real-life case studies.

The fifth day:

• Preparing a work plan for simplification in the participants' work environment.

• Participants' presentations and the coach's comments.

• Final evaluation and participation certificates.

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