Asset Management Work Processes: 5-Day Practical Training Course for KSA and GCC

Course Overview

This practical Asset Management Work Processes Training in Saudi Arabia provides hands-on knowledge for implementing efficient asset management workflows across KSA and GCC industrial operations. This intensive 5-day program covers work order management, planning and scheduling processes, preventive maintenance workflows, breakdown management, shutdown planning, permits and safety procedures, and CMMS optimization for oil & gas, petrochemical, utilities, and manufacturing sectors.

Who Should Attend This Work Processes Course in KSA and GCC?

• Maintenance Planners and Schedulers in Saudi Arabia and Gulf countries

• Work Order Coordinators managing maintenance workflows

• Maintenance Supervisors optimizing daily operations

• Operations Coordinators interfacing with maintenance

• CMMS Administrators improving system utilization

• Reliability Engineers streamlining asset management processes

• Maintenance Managers implementing best practices

• Project Coordinators managing shutdown activities

• Safety Officers ensuring work permit compliance

Course Objectives

Participants will master work order lifecycle management, planning standards and procedures, weekly scheduling optimization, backlog control, preventive maintenance program execution, breakdown response workflows, turnaround and shutdown planning, permit-to-work systems, spare parts coordination, and achieving world-class planning and scheduling performance in GCC industrial environments.

Day 1: Work Order Management and Planning Fundamentals

Morning Session: Work Order Lifecycle and Management

Topics Covered:

• Work order definition and purpose in asset management

• Work order types: corrective, preventive, predictive, project, inspection

• Work order priority classification: emergency, urgent, routine, deferred

• Work request initiation process and approval workflows

• Work order status progression: created, approved, planned, scheduled, executed, closed

• Work order numbering and identification systems

• Integration with CMMS/EAM systems: SAP PM, Maximo, Infor

• Work order data requirements: asset, failure code, labor, parts, costs

• Mobile work order execution on tablets/smartphones

• Work order backlog management

GCC Industry Context:

• Saudi Aramco work management standards

• SABIC maintenance work processes

• ADNOC work control procedures

• SEC (Saudi Electricity Company) work order systems

• Permit-to-work integration with work orders

Afternoon Session: Maintenance Planning Process

Topics Covered:

• Planning function roles and responsibilities

• Difference between planning and scheduling

• Planning workflow: receive work request → scope → estimate → coordinate

• Job scoping and site visits

• Standard Job Plans (SJP) library development

• Task breakdown and work instructions

• Labor hour estimation techniques

• Craft skill requirements identification

• Tools and equipment requirements

• Special equipment needs: cranes, scaffolding, welding

• Safety requirements and hazard identification

• Job Hazard Analysis (JHA) preparation

Planning Best Practices:

• Planning effectiveness metrics (90%+ target)

• Planned vs. unplanned work ratio (80:20 goal)

• Planning backlog: ready vs. total

• Kitting: parts staged and ready

• Planning efficiency in GCC climate: outdoor vs. indoor work

Workshop:
Developing comprehensive job plan for pump overhaul including scope, procedures, parts, tools, safety.

Day 2: Scheduling and Coordination Processes

Morning Session: Weekly Scheduling Methodology

Topics Covered:

• Weekly scheduling cycle and coordination meetings

• Schedule development process and inputs

• Capacity planning: available labor hours calculation

• Priority-based work selection from backlog

• Resource leveling and optimization

• Crew assignment and skill matching

• Geographic work clustering for efficiency

• Operations coordination and equipment availability

• Conflicts resolution and schedule adjustments

• Schedule freeze and change management

• Daily schedule compliance monitoring

Scheduling Parameters:

• Planned hours vs. available hours

• Schedule compliance percentage (85%+ target)

• Emergency work allowance (10-15%)

• Seasonal considerations in GCC: summer heat, Ramadan

• Shift patterns and coverage requirements

Afternoon Session: Preventive Maintenance Workflows

Topics Covered:

• PM program management and optimization

• PM task library development and standardization

• Frequency determination: time-based, meter-based, condition-based

• PM scheduling strategies: fixed interval, floating window

• PM compliance measurement (90%+ target)

• Route-based PM for multiple assets

• PM task duration estimation

• PM optimization: eliminate, extend, condition-based

• Seasonal PM adjustments for GCC climate

• Integration with condition monitoring data

• PM effectiveness analysis

PM Work Process:

• Automatic PM generation in CMMS

• PM notification and scheduling

• PM execution and data collection

• PM feedback and continuous improvement

• PM history trending and analysis

Case Study:
Optimizing preventive maintenance program for rotating equipment in Saudi petrochemical plant.

Day 3: Breakdown Management and Emergency Response

Morning Session: Corrective Maintenance Workflows

Topics Covered:

• Breakdown notification and response procedures

• Emergency work prioritization and classification

• Rapid response team mobilization

• Troubleshooting and diagnosis protocols

• Temporary repairs vs. permanent solutions

• Escalation procedures and decision authority

• Parts expediting and emergency procurement

• Contractor mobilization for breakdowns

• Breakdown documentation and root cause capture

• Converting emergency work to planned work

Emergency Response in GCC:

• 24/7 on-call coverage and response times

• Extreme temperature emergency considerations

• Critical spare parts availability

• Standby equipment activation procedures

• Production loss mitigation strategies

Afternoon Session: Root Cause Analysis and Failure Management

Topics Covered:

• Failure reporting and tracking processes

• Equipment failure modes and classification

• Failure code standardization: ISO 14224, OREDA

• Root Cause Analysis (RCA) triggering criteria

• 5 Whys, Fishbone, Fault Tree methodologies

• RCA team formation and facilitation

• Corrective action tracking and closure

• Reliability improvement initiatives

• Chronic failure elimination programs

• Lessons learned documentation and sharing

Failure Data Management:

• CMMS failure code structure

• Failure analysis in equipment history

• Reliability metrics calculation: MTBF, MTTR

• Pareto analysis of failures

• Predictive failure prevention

Exercise:
Conducting root cause analysis for recurrent compressor failure and developing corrective action plan.

Day 4: Shutdown Planning and Permit-to-Work Systems

Morning Session: Turnaround and Shutdown Management

Topics Covered:

• Shutdown types: planned maintenance, turnaround, emergency

• Turnaround planning timeline: 12-18 months advance

• Work identification and scope development

• Critical path method (CPM) and network diagrams

• Resource estimation: labor, contractors, equipment, materials

• Budget development and cost control

• Shutdown organization structure and roles

• Pre-shutdown preparation activities

• Execution phase management and daily reviews

• Post-shutdown evaluation and lessons learned

GCC Turnaround Considerations:

• Summer shutdown scheduling (avoiding extreme heat)

• Ramadan planning considerations

• Expatriate contractor mobilization

• Accommodation and logistics in remote locations

• Saudi Aramco turnaround best practices

Afternoon Session: Permit-to-Work Systems

Topics Covered:

• Permit-to-work (PTW) definition and objectives

• Permit types: hot work, cold work, confined space, electrical, excavation, working at height

• Permit issuing authority and competence requirements

• Isolation and Lock-Out/Tag-Out (LOTO) procedures

• Hazard identification and risk assessment

• Safety precautions and PPE requirements

• Permit validity period and extensions

• Simultaneous operations (SIMOPS) management

• Permit closure and clearance verification

• Digital permit systems and mobile applications

Saudi Civil Defense Requirements:

• Hot work permit regulations in KSA

• Fire watch requirements

• Gas testing and atmosphere monitoring

• Emergency response equipment availability

Practical Session:
Completing permit-to-work documentation for maintenance job in hazardous area refinery unit.

Day 5: Spare Parts Coordination and Performance Optimization

Morning Session: Spare Parts and Materials Management

Topics Covered:

• Parts identification and requisitioning process

• Material reservation for planned work

• Parts kitting and staging procedures

• Warehouse coordination and parts availability

• Just-in-time (JIT) parts delivery

• Emergency parts procurement workflows

• Parts return and inventory reconciliation

• Surplus and obsolete parts management

• Bill of Materials (BOM) accuracy

• Parts standardization and interchangeability

• Vendor-managed inventory (VMI) integration

Parts Process Challenges in GCC:

• Long lead times for imported parts

• Customs clearance procedures

• Local supplier development

• OEM vs. aftermarket parts decisions

• Critical spares inventory strategies

Afternoon Session: Work Process Performance Measurement

Topics Covered:

• Key Performance Indicators (KPIs) for work processes

• Schedule compliance percentage measurement

• Wrench time analysis and improvement (55%+ target)

• Planning coverage percentage (90%+ goal)

• Backlog management: weeks of backlog, ready vs. total

• Emergency work percentage (<10% target)

• PM compliance rate (>90% target)

• Work order cycle time metrics

• Rework percentage tracking

• Labor productivity measurements

• Continuous improvement methodologies

World-Class Benchmarks:

• Planned work: 80-85%

• Schedule compliance: 85-90%

• Wrench time: 55-60%

• PM compliance: 90-95%

• Emergency work: <10%

Improvement Strategies:

• Lean maintenance principles application

• Waste elimination in work processes

• Standardization and best practice deployment

• Technology enablement: mobile, automation, AI

• Cultural change and workforce engagement

• Training and competency development

Digital Transformation of Work Processes

Topics Covered:

• Mobile CMMS applications for technicians

• Barcode and QR code scanning for assets and parts

• Digital work instructions and procedures

• Augmented Reality (AR) for guided maintenance

• IoT sensors triggering automated work orders

• Predictive analytics generating proactive work

• AI-powered scheduling optimization

• Cloud-based collaboration platforms

• Paperless work order execution

• Real-time performance dashboards

CMMS Optimization:

• Master data quality improvement

• Workflow configuration and automation

• Integration with procurement, warehouse, finance

• Mobile-first strategy implementation

• User adoption and change management

Regional Best Practices and Implementation

GCC Industry Examples:

• Saudi Aramco operational excellence in work management

• SABIC maintenance planning standards

• SWCC (water desalination) maintenance workflows

• SEC (electricity utility) outage management

• ADNOC work control center operations

• Ma’aden (mining) maintenance processes

Implementation Roadmap:

• Current state assessment and gap analysis

• Process design and standardization

• CMMS configuration and optimization

• Training and competency development

• Pilot implementation and refinement

• Full deployment and change management

• Performance monitoring and continuous improvement

Final Assessment and Certification

Comprehensive Evaluation:

• Written examination: work process principles, planning and scheduling, permit systems

• Practical exercise: developing complete job plan with parts, labor, safety

• Scheduling simulation: building weekly schedule with constraints

• Case study: troubleshooting inefficient work processes

• Group presentation: work process improvement initiative for GCC industrial facility

• Certificate of Completion: Asset Management Work Processes

Post-Course Support:

• Work process templates and tools

• CMMS best practice guides

• Implementation assistance

• Professional networking group

Course Benefits and Learning Outcomes

Participants will manage work order lifecycles effectively, plan maintenance jobs comprehensively, develop optimized weekly schedules, control backlog, execute preventive maintenance programs, respond to breakdowns efficiently, plan shutdowns systematically, implement permit-to-work systems, coordinate spare parts, measure performance with KPIs, and achieve world-class work process excellence.

Training Methodology

Expert instruction from experienced maintenance planners and schedulers, real workflow examples from Saudi Aramco, SABIC, GCC utilities, hands-on CMMS demonstrations (SAP PM, Maximo), practical planning and scheduling exercises, shutdown planning workshops, permit-to-work simulations, and process improvement projects.

Course Materials

Comprehensive work processes handbook, standard job plan templates, scheduling tools and calendars, permit-to-work forms, KPI calculation spreadsheets, CMMS workflow guides, GCC industry benchmarks, bilingual glossary (English/Arabic), and professional certificate.

Software Tools Covered

SAP PM work order management, IBM Maximo planning and scheduling, mobile CMMS applications, Microsoft Excel for scheduling, project management tools for shutdowns, and digital permit systems.

Prerequisites

Experience in maintenance operations or coordination roles, basic understanding of industrial equipment and processes, familiarity with CMMS systems helpful, working in asset-intensive industries in GCC, and commitment to operational excellence.

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Course available in Riyadh, Jeddah, Dammam, Jubail, Yanbu, Dubai, Abu Dhabi, Doha, Kuwait City, and online across GCC region. Customized in-house training for Saudi Aramco contractors, SABIC facilities, SWCC operations, SEC utilities, and major industrial organizations.