ISO 90001:2015 & ISO 18001: 2007 Certified training Centre

Excellence in Policy and Procedure Development

Excellence in Policy and Procedure Development

$3500.00


Day One: Introduction to Policies and Procedures

  • The goal:

    • Introducing policies and procedures and their role in institutions.

    • Understanding the relationship between policies, procedures, and the institution's objectives.

    • The importance of excellence in policy and procedure development to achieve the organization's goals.

  • Content:

    • Definition of policies and procedures.

    • The difference between policies and procedures.

    • The basic steps for developing policies and procedures.

    • The importance of policy and procedure documents.

  • Learning method:

    • Interactive lecture.

    • Group discussions about the policies and procedures of various institutions.


Day Two: Tools and Methods for Data Collection and Analysis

  • The goal:

    • Identifying the various tools and methods for collecting and analyzing the information necessary for policy and procedure development.

    • Applying analytical methods to improve the effectiveness of policies and procedures.

  • Content:

    • Methods of data collection (surveys, interviews, case studies).

    • Analysis tools (SWOT, gap analysis).

    • An analytical study of some policies and procedures in different institutions.

  • Learning method:

    • Group workshops for using analytical tools.

    • Study of real cases.


Day Three: Designing Effective Policies and Procedures

  • The goal:

    • Learn how to design policies and procedures effectively.

    • Excellence in setting goals and establishing appropriate metrics for the success of policies and procedures.

  • Content:

    • Standards for policy and procedure design.

    • Clear and methodical writing styles.

    • Setting quality and measurement standards.

    • How to implement policies and procedures in practice.

  • Learning method:

    • Case studies.

    • Simulation of the policy and procedure design process.


Day Four: Implementation and Monitoring of Policies and Procedures

  • The goal:

    • Understanding how to implement policies and procedures after they have been prepared.

    • Learn how to monitor the implementation of policies and procedures and evaluate their results.

  • Content:

    • Steps for implementing policies and procedures.

    • The importance of training and guidance in policy implementation.

    • Tools and methods for monitoring and evaluating implementation.

    • The required adjustments to improve performance.

  • Learning method:

    • Workshops for implementation planning.

    • Group discussions on the challenges in policy implementation.


Day Five: Excellence and Continuous Improvement in Policies and Procedures

  • The goal:

    • Learn how to enhance excellence in policies and procedures.

    • Learning how to make continuous improvements based on feedback.

  • Content:

    • The concept of excellence in policies and procedures.

    • Using continuous improvement tools such as PDCA and Six Sigma.

    • Developing strategies for policy and procedure improvement over time.

  • Learning method:

    • A brainstorming session to develop improvement strategies.

    • Discussion of practical examples for policy development in institutions.


Target audience of the course:

  • The executives.

  • The employees responsible for setting policies and procedures.

  • Administrative teams in various institutions.

  • Anyone interested in developing their skills in policy and procedure preparation.


Learning method:

  • Interactive lectures.

  • Group workshops.

  • Practical case studies.

  • Practical exercises.

The ultimate goal of the course:

  • Empowering participants to develop effective policies and procedures that contribute to improving the institution's performance and achieving its goals in innovative and efficient ways.