Integrated Supply Chain Management Training Course

5-Day Professional Development Programme

Master End-to-End Supply Chain Excellence in MENA & Africa

In 2026, the Middle East is becoming one of the most strategically important logistics hubs globally, with transformative initiatives across Saudi Arabia, Oman, UAE, and African markets. Our comprehensive 5-day Integrated Supply Chain Management course equips professionals with advanced strategies to optimize end-to-end supply chain operations, drive cross-functional integration, and achieve operational excellence in today’s complex business environment.

This intensive training programme addresses critical regional challenges including cross-border GCC integration, digital transformation imperatives, sustainability requirements, and infrastructure optimization specific to Kingdom of Saudi Arabia (KSA), Sultanate of Oman, Gulf Cooperation Council nations, and emerging African economies. Participants gain practical tools to implement integrated supply chain strategies aligned with Vision 2030 objectives and international best practices.

COMPREHENSIVE 5-DAY COURSE OUTLINE

DAY 1: Supply Chain Integration Fundamentals

Module 1.1: Understanding Integrated Supply Chain Management
Explore the evolution from fragmented functions to seamless end-to-end supply chain integration. Learn the strategic importance of integrated supply chains in GCC markets, understand key integration drivers including customer expectations, cost pressures, and competitive dynamics. Examine successful integration models from leading regional organizations including Saudi Aramco, Emirates Group, and multinational corporations operating across MENA.

Module 1.2: Supply Chain Strategy & Alignment
Master techniques for aligning supply chain strategy with corporate business objectives. Develop frameworks for strategic sourcing, production planning, distribution strategies, and customer service excellence. Address regional considerations including GCC Customs Union regulations, free zone optimization strategies, and cross-border trade facilitation requirements specific to Saudi Arabia, Oman, UAE, Bahrain, Kuwait, and Qatar.

Module 1.3: Key Performance Indicators for Integration
Design balanced scorecards measuring integration effectiveness across procurement, manufacturing, logistics, and customer service functions. Learn industry-standard metrics including perfect order fulfillment, cash-to-cash cycle time, supply chain cycle time, and total supply chain cost as percentage of revenue. Benchmark performance against regional and global best practices.

Module 1.4: Digital Technologies Enabling Integration
Discover how Enterprise Resource Planning (ERP) systems, Supply Chain Control Towers, cloud platforms, and AI-powered analytics facilitate seamless information flow. Explore blockchain applications for traceability, IoT sensors for real-time visibility, and predictive analytics for proactive decision-making across integrated supply networks spanning multiple GCC countries and African markets.

DAY 2: Demand Management & Sales Operations Planning

Module 2.1: Integrated Demand Planning
Implement collaborative forecasting methodologies connecting sales, marketing, operations, and finance functions. Master Sales and Operations Planning (S&OP) processes that balance demand and supply while optimizing inventory investment. Address demand volatility challenges in Middle Eastern markets including seasonal variations, Ramadan impacts, and cultural consumption patterns affecting retail, FMCG, and hospitality sectors.

Module 2.2: Customer Relationship Management in Supply Chains
Learn to integrate customer insights throughout supply chain planning and execution. Develop customer segmentation strategies, service level agreements, and differentiated fulfillment approaches. Understand omnichannel fulfillment requirements driven by explosive e-commerce growth across Saudi Arabia, UAE, and emerging African digital economies.

Module 2.3: Sales and Operations Planning Excellence
Deep dive into S&OP maturity models, monthly planning cycles, consensus forecasting, and executive-level decision processes. Practical workshops demonstrate S&OP implementation roadmaps applicable to manufacturing, distribution, retail, and service organizations operating in GCC and African regions.

Module 2.4: Advanced Planning Systems
Explore advanced planning and scheduling (APS) software capabilities including demand sensing, promotion planning, new product introductions, and scenario modeling. Understand system integration requirements connecting ERP, warehouse management, transportation management, and customer relationship management platforms for seamless data flow.

DAY 3: Integrated Procurement & Supplier Collaboration

Module 3.1: Strategic Sourcing & Procurement Integration
Master end-to-end procurement processes from supplier identification through contract management and performance monitoring. Learn category management strategies, total cost of ownership analysis, and supplier relationship management best practices. Address regional sourcing challenges including local content requirements in Saudi Vision 2030, Omanization policies, and ethical supplier management standards.

Module 3.2: Supplier Collaboration & Partnership Models
Develop collaborative supplier relationships through vendor-managed inventory (VMI), consignment arrangements, and joint business planning. Explore strategic partnerships, supplier development programs, and risk-sharing agreements that create competitive advantage. Case studies demonstrate successful supplier integration initiatives in GCC petrochemical, automotive, and retail sectors.

Module 3.3: Contract Management & Compliance
Understand commercial terms, incoterms, payment structures, and legal frameworks governing international trade across GCC and African borders. Master customs compliance requirements including Saudi Fasah platform, Oman Bayan system, UAE DAFZA procedures, and African Continental Free Trade Area (AfCFTA) protocols facilitating intra-African commerce.

Module 3.4: Procurement Technology & E-Sourcing
Leverage digital procurement platforms, e-auctions, supplier portals, and spend analytics tools. Understand how artificial intelligence optimizes supplier selection, contract management, and procurement risk assessment. Explore emerging technologies including blockchain for supply chain transparency and smart contracts automating procurement workflows.

DAY 4: Operations & Logistics Integration

Module 4.1: Manufacturing & Distribution Integration
Optimize production planning, scheduling, and execution in sync with demand signals and inventory targets. Master lean manufacturing principles, Six Sigma methodologies, and just-in-time strategies applicable to regional manufacturing operations. Address infrastructure challenges and opportunities across GCC industrial cities including KAEC, Duqm Economic Zone, and Dubai Industrial City.

Module 4.2: Warehouse & Transportation Integration
Design integrated warehouse networks supporting multi-channel fulfillment requirements. Learn cross-docking strategies, wave picking optimization, and automated material handling solutions. Master transportation planning connecting procurement, production, and customer delivery requirements while optimizing freight costs across road, sea, and air modes throughout Middle East and African trade corridors.

Module 4.3: Inventory Optimization Across Networks
Implement multi-echelon inventory optimization balancing service levels with working capital efficiency. Master safety stock calculations, reorder point strategies, and ABC classification methodologies. Address unique inventory challenges in GCC markets including high-value luxury goods, temperature-controlled pharmaceuticals in hot climates, and perishable goods requiring cold chain integrity.

Module 4.4: Smart Logistics & Automation
Explore automation technologies transforming regional logistics including autonomous vehicles, robotics in warehousing, and drone delivery pilots across Dubai and Saudi Arabia. Understand smart city integration requirements and urban logistics innovations addressing last-mile delivery challenges in congested metropolitan areas including Riyadh, Jeddah, Dubai, and Muscat.

DAY 5: Performance Management & Continuous Improvement

Module 5.1: Integrated Supply Chain Performance Measurement
Design comprehensive performance dashboards connecting financial, operational, and customer service metrics. Implement balanced scorecards providing visibility from supplier through end customer. Learn data visualization techniques communicating complex supply chain performance to executive stakeholders across organizational hierarchies common in Middle Eastern and African corporate structures.

Module 5.2: Supply Chain Finance & Working Capital Optimization
Master financial dimensions of integrated supply chains including cash-to-cash cycle improvement, days payable outstanding, days inventory outstanding, and days sales outstanding optimization. Understand supply chain financing instruments including letters of credit, factoring, and reverse factoring programs. Address currency considerations with dollar-pegged GCC currencies and fluctuating African exchange rates.

Module 5.3: Sustainability & ESG Integration
Implement environmental, social, and governance (ESG) principles throughout supply chains responding to increasing stakeholder expectations. Learn carbon footprint measurement, circular economy strategies, and reverse logistics programs. Address regional sustainability initiatives aligned with Saudi Green Initiative, UAE Net Zero commitments, and African Union Agenda 2063 sustainable development goals.

Module 5.4: Change Management & Continuous Improvement
Develop organizational change strategies overcoming resistance to supply chain integration initiatives. Master Lean Six Sigma methodologies, Kaizen approaches, and continuous improvement cultures. Learn stakeholder engagement techniques, communication strategies, and training programs ensuring successful integration implementation across diverse regional operations.

Module 5.5: Future Trends & Strategic Planning
Explore emerging trends shaping integrated supply chains in 2026 including artificial intelligence, autonomous logistics, predictive maintenance, and digital twin technologies. Develop strategic roadmaps positioning organizations for future success amidst geopolitical uncertainties, technology disruption, and evolving customer expectations across rapidly transforming Middle Eastern and African markets.

TARGET AUDIENCE

✓ Supply Chain Directors & Managers
✓ Logistics & Operations Executives
✓ Procurement & Sourcing Leaders
✓ Manufacturing & Production Managers
✓ Distribution & Fulfillment Managers
✓ Planning & Forecasting Professionals
✓ Business Process Improvement Specialists
✓ Senior Managers Seeking Supply Chain Leadership Roles

KEY LEARNING OUTCOMES

Participants will master end-to-end supply chain integration principles, implement collaborative planning processes, optimize cross-functional performance, leverage digital technologies for visibility and control, and drive continuous improvement initiatives. The programme equips professionals to lead supply chain transformation aligned with regional business imperatives including Vision 2030, economic diversification objectives, and sustainability commitments.

Graduates gain competitive advantage through practical frameworks applicable to regional challenges, networking with supply chain leaders across GCC and African markets, and internationally recognized training credentials valued by multinational corporations, family conglomerates, and government entities throughout Saudi Arabia, Oman, UAE, Kenya, Nigeria, South Africa, and emerging economies.

TRAINING METHODOLOGY

Interactive learning combines theoretical foundations with extensive case studies from Saudi logistics transformations, GCC petrochemical supply chains, African retail expansions, and regional e-commerce operations. Participants engage in hands-on workshops, simulation exercises, group discussions, and capstone project presentations demonstrating practical application of integration concepts.

Delivery Options:
🎯 In-Person: Riyadh, Jeddah, Dammam, Dubai, Abu Dhabi, Muscat, Doha, Nairobi, Johannesburg, Lagos, Cairo
🎯 Live Virtual Interactive Training
🎯 Hybrid Blended Format
🎯 Customized Corporate In-House Programmes

CERTIFICATION & PROFESSIONAL RECOGNITION

Course completion certificate with CPD credits awarded. Training aligns with APICS CSCP (Certified Supply Chain Professional), CSCMP standards, and international best practices. Programme prepares professionals for advanced supply chain certifications enhancing career progression and earning potential across competitive Middle Eastern and African job markets.

INVESTMENT & REGISTRATION

Comprehensive training package includes course materials, case study compendium, digital resources, integration framework templates, and post-training support. Early bird discounts, group rates for corporate teams, and flexible payment options available. Register today to secure your place and transform your organization’s supply chain performance.